Business levels worse than pre-pandemic, according to a survey

The Hong Kong Federation of Commerce Small and Medium Enterprises and Impact-Junior Chamber International Hong Kong stated on Monday that around 70 percent of the intelligent enterprises have said that their business volume has decreased from pre-pandemic levels and believe it’s due to Hong Kongers heading to the mainland to spend money*.

The two groups identified and surveyed 560 small and medium enterprises in 15 industries ranging from retail, food, tourism, etc., to understand the business environment of the enterprises.

The survey found that over 60 percent of the employees were willing to upgrade and transform their mode in order to handle the economic transition after the pandemic as well as Hong Kongers heading to the mainland to spend money and dispute settlements, etc.

Over half of employers also stated that they are increasing the price of services and goods, with 35% stating that they are looking for the perfect chance to expand their businesses.

Chairman of the Chamber, Dixon Kwok Kai-yuen, believes that enterprises need to create multifaceted and professional teams, along with using factors such as flexible working hours and remote working to create actual innovation and improvement to increase enterprise efficiency.

Secretary of Labour and Welfare, Chris Sun Yuk-han, said that only relying on the government’s resources or forceful measures might not be able to bring about a lot of opportunities for different groups and stressed that business collaboration is crucial.

He added that over 90% of the businesses in Hong Kong belong to the small and medium scale and hopes that as businesses return to normalcy after the pandemic, they will not just focus on earning money but also share their benefits with employees to provide more positive energy to Hong Kong.